How can we help?

Do you ship worldwide？

We ship only to physical addresses within the 48 contiguous United States. We do not ship to PR, AK, HI. GU, AA, AE, AP, AS, MP, Vl addresses, or US Protectorates. We do not offer any shipping outside the United States.

Where is your showroom?

We only have a showroom in 45542 hawk ct. Unit 120F，Temecula, CA 92592 . Please contact us if it's available for you come to visit so we can make an appointment for you.

How many boxes come with the chair?

These products are basically 3 packages,Please feel free to contact us for the tracking number.

What shipping carriers do you use?

Our main shipping method we use is FedEx.

How long will it take to get my order?

Please allow 3-12 working days by FedEx for shipment time. All in-stock orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

Can I return my product?

Our top priority is providing excellent customer service. We want our customers to love our products, but if you need to make a return we’re happy to help. Please email(service@pug258y.com) us directly and we will assist you.

Is it a dual motor?

We offer a Single Motor(9688，9689，9968), Dual Motor(9988, 9688Plus, 9388Plus, 9968Plus, 9688Plus, 9968Pro，9689Plus)

Still have questions?

Send us an email at pug258y@outlook.com

Contact us